SWEDISH MOTORCAR SERVICE

            Your Saab Specialists in Spokane

             1211 E. Francis - Spokane, WA  99208 - (509) 487-3308 **(see bottom of pg)

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Refurbished

with Warranty

Swedish Preventive Maintainence

Saabs for Sale

 
 

 

 

 

 

Brad

 

 

John

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Frank

Eric

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Our Shop

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Happy Saabs!

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VIP Service!

 
 

Downloads & READs

please read first....

Welcome to Swedish Motors Flyer 

 
Disclaimer: These automotive, Car Care and Auto Repair Articles are our opinions  are provided "as is" for informational purposes only without warranty of any kind. The entire risk as to the results and the performance of the information contained in these articles is assumed by the reader, and in no event shall the author of this site be liable for any consequential, incidental or direct damages suffered in the course of using the information in these articles.

Use the Right Fuel for your SAAB

 

SAAB Owner Alerts by Swedish 

(below are a few examples)

We have new info on Sludge & Carbon damage... the German Sludge Treatment does not dissolve the baked carbon possibly clogging the oil screen as we first believed.  Please Read Below!!

Sludge Buildup in 4 cylinder 900's, 9000's, 9-3's & 9-5's can destroy your engine (1990-2003)

Heater Flap Repair for 9.5's $200 vs.$1800. (call)

Carry  Spare Direct Ignition (just as important as a spare tire) Call

` 

 

Greetings Saab-ies!  You have reached the home of Swedish Motorcar Service, Spokane, Washington, owned by John Lippis.  (We also serve customers from Montana, Idaho, Oregon and Western Washington.  Saab owners from the Missoula area also find us closer than the dealer in Billings.

We're an Independent Repair Shop specializing in Saab, and proud to service one of the finest automobiles in the world.  Saabs perform well in all weather conditions, and offer a spirited, high performance drive while getting excellent gas mileage.  

The most important reason for owning a Saab is Safety for the Family, however.  Saab's are designed to protect people first and foremost in all kinds of accidents: Head On - Rear End - Rollovers - Side Impacts and even Large-animal collisions.  In over 38 years of working on Saab, we have seen scores of accidents involving Saabs, but have known of no fatalities and few, if any major injuries.  Saabs are designed by the Swedish company, Saab-Scania, now owned by GM Imports (General Motors of Europe).

Many of our customers have kept their Saabs in the family for over 20 years, passing them onto their teenage drivers for safety's sake.  This kind of service life is only possible with the best of Preventive Maintenance.

If you intend on keeping your Saab long term, please read our latest Flyer Welcome to Swedish Motors for important differences between our preventive maintenance, and that of Saab's warranty & prepaid maintenance, or any other service offered by automotive repair facilities.

Swedish Motorcar Service...

We are the only Saab Specialists, Independent or Franchised, in the Northwest Inland Empire area.  Though we are located in Spokane, many of our customers reside in Montana, Idaho, Oregon and Western Washington.  We take pride in our work, and believe we give the finest Saab Care available anywhere, aimed at keeping a Saab roadworthy and safe for 200,000 - 300,000 miles.  Our maintenance program far exceeds Saab Factory Specs.

Our Goal...

To enjoy practicing our Trade, providing the best comprehensive service possible as Saab Specialists, at an affordable price.  For the many hundreds of Saab customers and families we have served over the years, we have always striven to serve as the “family doctor” for their Saabs, providing a full line of service and repair.  Over the last 3 years we have served nearly 500 families and their Saabs.

Our Ethic...

True Professionalism is holding a client’s needs and well-being ahead of one’s own. We continually strive to live up to this high goal.

Our Methods... Competence through continual Training; Honesty and Forthrightness in all matters;  Total disclosure of a Saab’s needs and priorities; continual improvement of repair & maintenance strategies, using the best parts.  We continually look for and test Improved Lubricants to increase service life and reliability.  We keep meticulous records for life-of-the-car Preventive Maintenance. 

 Our Promise...  To keep doing the above, just like we have done for over three decades, to the best of our ability!

Company Profile...  Swedish Motorcar Service was founded by John Lippis and his oldest sons, Dan and Mike Lippis, in 1991.  John has been servicing Saabs exclusively for over 40 years.

We specialize in full Saab Care, not simply repair and servicing.  Our Maintenance Program is far beyond Saab factory specs and is modeled after the component maintenance programs used in aviation maintenance.  Our 5000 mile Oil & Inspection Service is used as the basis for periodic inspections, and our advanced computer tracking system (nothing like it in the industry) is used to monitor the service life of the many components found on each individual model of Saab.  All work done on your Saab will either be done by John or Brad, experienced Technicians.  We have no "lube" or lesser trained personnel working on your Saab.  Please note that any of our articles, past and present, may have information, opinions and specs. that have changed without notice due to new information we have learned, but not reflected this in our past articles.  If any question, write us.

 

Policies & Guarantees...  We try to be flexible on any disagreements, however, these are the policies of real-world auto repair.

 Our Shop Hourly Rate is $92.50 per hr.  We also charge 1/4 hr. for misc. time (clerical, record keeping, discussion) plus misc. supplies ($3.50 - $12.50)

Estimates for any Troubleshooting of Problems cannot be estimated accurately; only "straight time" allotment @ Hourly Rate to attempt a diagnosis.

Our Synthetic Oil & Inspection Servings (each more comprehensive than Saab's list) usually cost $110-$170 depending on Year and Model, Mileage

and type of Service. (Full Inspections or Interim minor Inspections)

 

Regarding Fees, Guarantees and Liability Disclaimers......

1.   Services performed while customers wait are usually charged @ "Straight Time" Shop Rate incl. discussions, estimating, testing and clerical recording.

*  Diagnostic Time is also charged at "Straight Time" Shop Hourly Rate with No Guarantees that the problem will be discovered or remedied.

Diagnostic times usually run between 1 and 2 hours.

2. In general, our Workmanship is guaranteed, and most parts have warranties, but will vary. There are no implied guarantees other than those specifically

    written.  Any Warranties on the products sold herein are those made by the manufacturer.  Most, but not all parts have warranties on the part only, and

    this usually doesn't include labor. In case of part failure, there are no implied warranty for any other damage or liability.

3.  We are not responsible for problems or potential problems not detected, repaired, or noted during any repair, inspection or service.

4.  Some repairs might be done diagnostically to attempt to remedy a problem. We cannot guarantee that any or all of the problem will be solved.

5.  In all cases of Premature Wear or Part Failure, the final decision to cover parts or labor under any warranty will be at the discretion of Swedish Motorcar

Service.  Usually, we will split the Labor, and offer the replacement part at a Pro-rated Discount it fails or wears out before what we deem as a reasonable

time.  For example: our mufflers are pro-rated at 4 years.

6.  It is the customer's responsibility to inquire regarding guarantees of specific repairs before the job is begun. You are entitled by law to have any express

warranties in writing.  You must ask to see replaced parts at the time of authorization, and for a copy of anything you sign in writing if desired.

7.  Payment in full will be due upon delivery of vehicle. 

8.  A $15.00 per day storage fee may be charged after 3 days of completion of work. (We don't impose this normally- is a legal protection for us from

irresponsible people who abandon their vehicles for unreasonable times).

9.  An express "Mechanic's Lien" is acknowledged in lieu of satisfactory payment for services.

Regarding Service Contracts: These insurance policies often do not pay the local going price for parts, or for proper diagnostics to

     approach the problem in a method we feel best.  Neither do they pay for the additional clerical time needed to process claims.

     You, the customer agree to make up for these costs if needed.

 

You are Entitled by Law to the following:

1.     A Written Estimate for the Repairs which will cost over $100, unless waived or absent face to face contact.

2.     Authorize Orally Or In Writing Any Repairs Which Exceed The Estimated Cost Or Written Authorization To Exceed The

        Estimated Total Pretax Cost By More Than 10%. Note:  Our Estimates May Not Include Towing Bills, which are offered at Wholesale Cost.

You will be asked to sign a repair authorization stating…

Do You Authorize Repair Of Safety-Related Lights, Wiper Washers & Blades Without Contacting You And Updating Your Estimate? Check Here >

I assume responsibility and hold harmless Swedish Motorcar Service and its personnel (herein "SMS") for the following, but not limited to:

*  Aftermath or liability arising from SMS's inability to reproduce the symptoms or failures described, or from practicing common sense diagnostic

procedures to ensure that we are not making an unnecessary repair, such as: erasing scanned trouble codes to monitor if the problem reoccurs,

example: if we erase an airbag code/warning-light, we are not responsible if it reoccurs and you are injured in an accident because the airbag did not

function, or if we erase a throttle body code and reset the component instead of replacing it, saving you the expense of replacement or making sure that it

is not a non-recurring "ghost" symptom, or while waiting for parts to arrive the failure occurs again and causes an accident, we will not be held responsible.

*   Aftermath or subsequent recurrence of sludge formation in the engine, whether undiscovered, advised regarding, treated, cleaned or repaired in

any way, or from flushing any fluid in my vehicle (chemical reactions etc.) or from any other system or component failure beyond SMS's direct control.

*   Damage to the engine from overheating or loss of oil pressure, or associated inconvenience, towing, and other aftermath.  (It is the driver's

responsibility to recognize these conditions and shut down the vehicle before any damage has resulted - for instance we cannot be responsible for a hose

failure and resultant damage and other aftermath.)

*  Problems not discovered or forecast by SMS during their visual inspections or other work.  I understand that SMS may not be able to predict or

prevent later failures or unreliability, and Swedish Motorcar Service and their personnel are not responsible to me in this manner.

*  Aftermath or liability arising from declined, deferred, provisional or alternative repairs (often performed for the purposes of diagnostic troubleshooting,

    interim repair or reduced repair/maintenance expense)

Estimate notwithstanding, I Agree to the stipulations above now and for future repairs or maintenance, and assume responsibility for damage, theft or

vandalism beyond Swedish Motorcar Service's reasonable care & control.

I agree to the above estimate and authorize Swedish Motorcar Service personnel to perform the repairs listed herein, along with any other inspections and

observations deemed necessary in their judgment regarding the safety or reliability of my vehicle, and to record such observations.

I authorize Swedish Motorcar personnel to operate this vehicle & run engine for the purposes of testing, inspection, and pickup / delivery at my risk.  

 

SIGNATURE ____________________________________________    DATE: ___________________________

Do we have your best phone today?

 

 

THANKS FOR READING !  TOP PAGE

 

The people you will find at Swedish Motors

John  -Owner-Mgr.  Appointments, Scheduling, Diagnostics and Drivability Checks and Final Road Testing.

Brad - Chief Technician.  Repair & Maintenance Specialist.

Frank - Systems Engineer for our shop, Technician's Assistant.

Eric - Computer Specialist maintains our Maintenance Computer network..

Contact Information :

Telephone -  (509) 487-3308 
(Please email questions unless you are a local customer- we do not have have time to answer out-of-state calls for advice)  Thanks.
FAX (509) - Please Call First
Postal address:  1211 E. Francis, Spokane, WA  99208-3646
Electronic mail:  General Info:, Sales, Customer Support:  john@saabspokane.com

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Last modified: April 18, 2014